Question 1

How do I create an account and set up my affiliate?

Accepted Answer

Visit the signup page and follow the steps. You'll be up and running in minutes.

Question 2

How does the 90-day free trial work?

Accepted Answer

Every new affiliate gets full access to all features for 90 days, no credit card required. After the trial you can choose a plan that fits your affiliate.

Question 3

How do I set up memberships and pricing?

Accepted Answer

Under Finance → Memberships you can create memberships with different pricing, limits, and contract periods. Log in to get started.

Question 4

How do I connect Stripe for payments?

Accepted Answer

Go to Billing in your dashboard and follow the Stripe Connect onboarding. Open your dashboard.

Question 5

How do I invite coaches to my team?

Accepted Answer

Under Team you can send email invites to coaches and assign roles. Open your dashboard.

Question 6

How do I manage my members?

Accepted Answer

The Members page shows all your athletes, their membership status, and booking history. Open your dashboard.

Question 7

How do I create and manage classes?

Accepted Answer

Under Classes you can set up recurring classes with capacity limits and booking windows. Open your dashboard.

Question 8

How do I add workouts and programming?

Accepted Answer

Use the Workouts section to create WODs, assign them to tracks, and schedule them. Open your dashboard.

Question 9

How do I track attendance and bookings?

Accepted Answer

Each class shows who's booked, who attended, and no-shows. Open your dashboard.

Question 10

How do I view member results?

Accepted Answer

Member results are visible in the workout detail page and on each member's profile. Open your dashboard.

Question 11

How do I download the app and create an account?

Accepted Answer

Download RxApp from the App Store or Google Play. Your coach will invite you or you can sign up directly.

Question 12

How do I book a class?

Accepted Answer

Open the app, go to the schedule, and tap on a class to book your spot.

Question 13

How do I log my workout results?

Accepted Answer

After a workout, tap on it in the app and enter your score, time, or reps.

Question 14

How do I reset my password?

Accepted Answer

Go to the password reset page and enter your email.

Question 15

Is my data secure?

Accepted Answer

Yes. Read more in our Privacy Policy.

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